Shipping Policy

Orders for our baking molds are prepared and packed on business days. Processing durations do not include carrier transit times. Processing intervals may vary depending on inventory levels, verification checks, peak baking seasons, holidays, or unexpected volume increases.

Shipping choices, associated costs, and estimated delivery frames will be displayed during checkout based on destination availability. All shipping estimates provided on bakeorat.com are for reference purposes only and do not constitute guaranteed delivery dates.

A dispatch notice containing your tracking details will be sent to your email address once your shipping label is generated. Tracking records may not update immediately and will refresh as the carrier scans your package at major transit hubs.

Transit delays can occur due to carrier rescheduling, customs processing times, severe weather conditions, transport disruptions, regional holidays, or remote delivery locations. While we monitor shipments closely, delivery speeds cannot be guaranteed once parcels are handed over to the courier.

Customers are responsible for entering complete and accurate shipping information at checkout. If you identify an address error, please notify our support team immediately. Address modifications cannot be guaranteed once fulfillment or packing has started. Additional shipping charges may apply if packages are returned or require reshipment due to inaccurate address details.

For international orders, recipients are responsible for any applicable customs duties, import taxes, brokerage costs, and local clearance fees. Unless specified otherwise at checkout, these charges are assessed by local authorities and remain outside our control.

If your package appears lost or shows unusual tracking status, please notify us so we can investigate with the logistics provider. If your tracking indicates the package was delivered but you have not received it, please check nearby drop-off areas, building receptions, or with neighbors before contacting us. Resolutions for missing or misdelivered parcels are evaluated based on carrier investigation outcomes.

To expedite delivery, items within a single order of baking tools may be dispatched in separate packages. In such cases, packages may arrive on different dates with individual tracking numbers.

For any questions regarding shipping and delivery for your baking equipment orders, please contact us at service@bakeorat.com.

Company Name: Shaanxi Jietian Tejing Network Technology Co., Ltd.

Company Address: Unit 2, Room412‑Y057, Building 6, Phase 2, Airport‑oriented Industrial Park, Airport New City, Xixian New Area, Shaanxi Province